Privacy Policy of RAYHANS

Safeguarding Enterprise Data Across Industrial Consultancy, Machinery Sourcing, and Power Infrastructure in Bangladesh

Published on August 31, 2026

Safeguarding Enterprise Data Across Industrial Consultancy, Machinery Sourcing, and Power Infrastructure in Bangladesh

Introduction to RAYHANS and Our Commitment to Confidentiality

Establishing modern industrial projects requires absolute trust, precise technical execution, and strict data security. RAYHANS operates as a premier industrial consultancy firm in Bangladesh, offering end-to-end advisory services, project profile preparation, factory design, machinery sourcing, and complete infrastructure setup. As a concern of CBECL GROUP, RAYHANS also stands as a trusted supplier of industrial power generators (including Perkins, Cummins, and Ricardo units) and heavy-duty elevators (such as FUJI and premium European lift systems).

Because our engagements involve critical proprietary data—ranging from industrial site plans, architectural engineering files, and financial projections to trade license details and government clearance documentation—protecting client privacy remains central to our operations.

This Privacy Policy outlines how RAYHANS collects, utilizes, stores, and protects personal and enterprise data gathered via our website ([https://rayhans.com.bd](https://rayhans.com.bd)), mobile applications, consultation channels, and commercial procurement operations. By engaging our industrial consultancy services or purchasing power and elevator equipment, you agree to the practices described in this document.

Scope and Applicability

This policy applies to all personal and corporate information collected across every touchpoint managed by RAYHANS.

  • Web Visitors: Individuals visiting our official online portal ([https://rayhans.com.bd](https://rayhans.com.bd)).

  • Consultancy Clients: Entrepreneurs and industrial entities seeking expertise in project planning, feasibility studies, BIDA registration, and factory layout design.

  • Equipment Buyers: Commercial enterprises purchasing industrial diesel generators, passenger or cargo elevators, escalators, and spare parts.

  • Regulatory & Financial Partners: Information processed during trade licensing, IRC/ERC documentation, environmental clearances, and bank loan fund-raising support.

Detailed Data Collection Framework

To deliver tailored industrial advisory and engineering solutions, RAYHANS collects specific data categories directly from clients and automatically via digital channels.

1. Information Provided Directly by Clients

When clients request consultations, purchase equipment, or submit inquiries via forms, phone, or email, we collect:

  • Contact Identifiers: Full names, corporate designations, professional email addresses, phone numbers, and physical business locations.

  • Corporate Identification: Company registration documents from RJSC, Tax Identification Numbers (TIN), Business Identification Numbers (BIN), and trade licensing records.

  • Project Specifications: Architectural designs, land site plans, machinery load calculations, factory floor space data, and production target figures.

  • Financial & Loan Documentation: Financial audits and capital projection figures required for bank loan profiles and fundraising activities.

2. Information Collected Automatically

During website visits or application usage, our systems gather technical access records:

  • Device and Browser Information: IP addresses, browser types, operating system details, device identifiers, and dynamic language settings.

  • Behavioral Analytics: Referral source, pages visited, click patterns, and duration of stay on specific machinery or consultancy service pages.

  • Cookies and Tracking Tokens: Session tokens, preference cookies, and security tracking cookies used to optimize site performance.

How RAYHANS Uses Collected Information

Every piece of information gathered by RAYHANS serves a clear functional or regulatory purpose aimed at delivering seamless industrial execution.

1. Executing Industrial Consultancy & Project Management

  • Developing comprehensive project profiles for auto rice mills, clay brick plants, cold storage facilities, chemical processing units, and manufacturing plants.

  • Submitting statutory applications to governmental bodies, including Bangladesh International Investment Development Authority (BIDA), the Department of Environment (DoE), and the Fire Service and Civil Defense Directorate.

  • Designing tailored industrial plant layouts, structural foundation drawings, and utility integration plans.

2. Machinery Sourcing, Logistics, and Installation

  • Managing international procurement contracts with machinery manufacturers across China, India, Turkey, Germany, and the USA.

  • Organizing logistics, customs clearance, import permissions (IRC/ERC processing), and site-level delivery.

  • Overseeing mechanical assembly, electrical wiring, and technical commissioning of industrial machinery.

3. Generator and Elevator Supply Operations

  • Sourcing diesel generators (Perkins, Cummins, Ricardo) matching specific power load profiles.

  • Designing, delivering, and commissioning FUJI and European elevators, escalators, and industrial hoists.

  • Providing warranty verification, scheduled preventative maintenance, emergency repair services, and spare parts supply.

4. Enterprise Communications and Optimization

  • Dispatching quotation updates, technical specifications, and project status reports.

  • Refining website content, evaluating service demand across divisions of Bangladesh, and enhancing user experience.

Data Security and Technical Protection Measures

RAYHANS employs strict administrative, digital, and physical protection systems to safeguard client proprietary information.

Digital Safeguards

  • Encryption Protocols: Data transmitted through our digital portals uses Transport Layer Security (TLS/SSL) encryption. Stored data remains protected using AES-256 standards.

  • Network Defense: Systems operate behind secure enterprise firewalls provided by leading cloud service providers to block unauthorized access, DDoS attacks, and network intrusions.

  • Strict Access Control: Access to sensitive corporate documentation is restricted to authorized project managers, technical engineers, and legal advisers on a need-to-know basis.

Administrative Protocols

  • Confidentiality Agreements: Every RAYHANS consultant, civil engineer, and installation technician operates under binding Non-Disclosure Agreements (NDAs).

  • Periodic Security Audits: System architecture, website security configurations, and offline data storage undergo regular evaluation to patch potential vulnerabilities.

Data Sharing, Third-Party Processing, and Transfers

RAYHANS never sells, rents, or trades client personal or corporate data to third-party marketers. Information sharing occurs strictly within defined operational boundaries:

  1. Government and Regulatory Authorities: When obtaining statutory approvals (such as environmental certificates, trade licenses, or import clearance), necessary corporate records are shared with respective Bangladeshi ministries and agencies.

  2. International Machinery Suppliers: Technical parameters and custom build criteria are transmitted to certified manufacturers in China, India, Germany, USA, or Turkey solely for fabrication purposes.

  3. Logistics and Shipping Providers: Delivery addresses, consignee details, and heavy-cargo specifications are shared with freight forwarders to ensure safe transit.

  4. Corporate Restructuring: Should RAYHANS participate in a merger, corporate acquisition, or asset consolidation within CBECL GROUP, client records will transfer under equivalent confidentiality protections.

Data Retention Policy

RAYHANS retains client information only for as long as necessary to fulfill project requirements, provide post-installation warranties, and comply with legal obligations.

  • Active Project Files: Project profiles, engineering designs, and consultancy documentation are maintained throughout the active operational cycle of the enterprise.

  • Warranty and Maintenance Records: Generator serial numbers, elevator maintenance logs, and equipment delivery proofs are preserved throughout the warranty period and subsequent service agreements.

  • Financial and Regulatory Archives: Invoice histories, tax documentation, and official contracts are retained for seven years in compliance with national tax and corporate auditing laws.

  • Analytical Logs: Web visit metrics and temporary session data are automatically purged or anonymized within 12 months.

Rights of Clients and Data Subjects

RAYHANS guarantees full transparency regarding the personal and corporate data we manage. Clients maintain the following rights:

  • Right of Access: You may request copies of personal or corporate data held in our systems.

  • Right to Correction: You may request immediate correction of inaccurate or incomplete project specifications, contact details, or company profile entries.

  • Right to Deletion (Right to be Forgotten): Clients may request deletion of their data, provided the data is no longer necessary for active projects, warranty services, or statutory record-keeping.

  • Withdrawal of Consent: Where processing depends on consent, you may withdraw it at any time without affecting prior lawful processing.

To exercise these rights, submit a written request to [email protected].

Children's Data Protection

Our services focus entirely on commercial industrial setup, machinery procurement, and power infrastructure. We do not knowingly collect or solicit personal information from individuals under 13 years of age. If we discover that a child under 13 has submitted personal information, we immediately remove it from our active servers.

Third-Party Web Links and External Services

Our website (https://rayhans.com.bd may contain references or hyperlinks to external websites, manufacturer portals, or regulatory agency resources. RAYHANS does not control external content or privacy practices. We encourage users to review the privacy policies of any third-party websites they visit.

Updates to This Privacy Policy

RAYHANS periodically updates this policy to reflect changes in industrial regulations, technical practices, or company operations. Revised policies will be published directly on this page with an updated modification date. Continued use of our website or services after updates signals acceptance of the revised terms.

Corporate Contact Information

For inquiries, technical questions, or requests regarding this Privacy Policy and your data rights, contact our corporate office:

  • Company Name: RAYHANS (A Concern of CBECL GROUP)

Ready to Build Your Industrial Enterprise with Confidence?

Building a successful industrial plant requires expert guidance, top-tier machinery, and absolute data privacy. Whether you need a turnkey factory profile, BIDA registration assistance, high-capacity machinery sourcing, heavy-duty FUJI elevators, or Perkins and Cummins diesel generators, RAYHANS delivers secure, high-performance solutions.

Contact RAYHANS today at +8801716752370 or email [email protected] to schedule your confidential consultancy session and start building your project with complete peace of mind!